Frequently Asked Questions

A: To find and view rental properties, after signing up to our platform by using the tenant option, register by creating your profile, and use our search filters to browse listings. You can schedule viewings online or contact our team for assistance.

A: Specific requirements can be found in each property listing. Once you view a property you like, directly call the contact person as attached.

A: Yes, with a subscription fee of N500.000 only, you have access to over 5,000+ rental properties available for rent anywhere in Nigeria. Please note, that the subscription amount duration is for 30 days, after the 30 days, you will be required to renew your subscription to gain access to the database of properties on the platform.

A: Pet policies vary by property, so check the property listing for specific details. Some properties may allow pets, while others may not.

A: You can report maintenance issues through our customer service support platforms. We will respond promptly and assist in scheduling you with necessary repairs.

A: You pay your rent directly to the property owner or request to deal directly with who is managing the property, and ensure that you are issued a recognized receipt that captures the landlord’s name, the amount you paid, your name as the tenant and the duration of the rent.

A: Rent increase policies vary by property and may be outlined in your lease agreement. Typically, we aim to provide a guide to any rent increase process in the future, as required by local laws but ensure to inquire from your lawyer.

A: Any alterations or improvements to the property must be approved in writing between the owner of the property and the tenant. Please contact the owner of the property to discuss your plans before making any changes.

A: When your lease is ending, you can directly communicate this with the owner of the property or the manager in charge of the property, also requesting your caution deposit. Where this becomes challenging, contact us to address the issue, and we will arrange for a move-out inspection, After confirming that the property is in good condition with the owner of the property, we will finalize the return of your caution deposit within the legal timeframe, minus any agreed-upon deductions. Please note it is important you enquired from the owner or manager of the property if your caution fee would be returned after your length of stay, if affirmative, there should be a signed agreement for this purpose.